Privacy Policy

Last Updated: October 27, 2023

At Nova Wear Shop, your privacy is as important to us as the quality gear we provide. We recognize that trust is the most essential item in your adventure pack, and we’re committed to protecting your personal information with the same dedication we put into selecting our outdoor products.

This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website outdoorweardeals.com, make a purchase, or interact with us. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect information that helps us provide better service and enhance your shopping experience:

• Personal Information: Name, email address, shipping address, billing address, and phone number when you make a purchase or create an account
• Payment Information: Credit/debit card details (processed securely through our payment partners), though we never store complete payment information on our servers
• Technical Data: IP address, browser type, device information, and pages visited
• Communication Data: Correspondence when you contact our customer service team
• Preferences: Product interests, shopping behavior, and feedback

2. How We Use Your Information

We use your information to provide and improve our services:

• Process orders and transactions securely
• Provide customer support and respond to inquiries
• Send order confirmations, shipping updates, and account information
• Personalize your shopping experience based on your preferences
• Improve our website, products, and services
• Send marketing communications (only with your consent)
• Prevent fraud and enhance security
• Comply with legal obligations

3. Data Sharing and Disclosure

We value your trust and only share your information when necessary:

• Payment Processors: We share necessary payment information with trusted partners like Visa, MasterCard, JCB, and PayPal to complete transactions
• Shipping Providers: We share delivery information with logistics companies to fulfill your orders
• Service Providers: We work with trusted third parties who assist in website operations, analytics, and marketing (under strict confidentiality agreements)
• Legal Compliance: We may disclose information when required by law, regulation, or legal process
• Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your data’s security is our priority:

• We implement industry-standard security measures including encryption, firewalls, and secure socket layer (SSL) technology
• Payment information is processed through PCI-DSS compliant payment gateways
• We store data on secure servers with limited access
• We regularly review and update our security practices to protect against unauthorized access
• While we implement robust security measures, no electronic transmission or storage is 100% secure, but we strive to use commercially acceptable means to protect your information

5. International Data Transfers

As we serve customers globally (excluding parts of Asia and some remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data regardless of where it’s processed.

6. Your Rights and Choices

You have control over your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can update or correct your information through your account or by contacting us
• Deletion: You can request deletion of your personal information, subject to certain legal obligations
• Marketing Preferences: You can opt-out of marketing communications at any time using the unsubscribe link in our emails
• Account Settings: You can manage your communication preferences in your account settings

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic site functionality and transaction processing
• Analytical Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can control cookies through your browser settings. Note that disabling some cookies may affect website functionality.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised effective date. We encourage you to review this policy regularly.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Explore boldly. Travel lightly. Live fully.

The Nova Wear Shop Team